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Site Reliability Engineer, Corporate IT

San Francisco

Join us at Slack! The IT Operations team is looking for our first Site Reliability Engineer to build and manage our infrastructure that supports our growing team. We are looking for an engineer that has a passion for creating streamlined systems with an emphasis in scalable growth. The strongest candidates will have both solid Linux / Server Management expertise and demonstrated automation chops. Slack counts on our IT Operations team to provide exceptional availability, scalability and security for our internal infrastructure. You'll be expected to learn, grow and help others along their journey as well.


  • Manage the availability, scalability and performance of Slack’s corporate-facing IT platforms
  • Design and document systems, including writing and reviewing code, to automate away problems within your squad’s domain
  • Diagnose and repair network and application bottlenecks
  • Test and tune network, hardware, and cloud infrastructure configurations to maximize availability and performance
  • Deploy and manage monitoring and diagnostic tools


  • Comfortable with scaling production systems and technologies, for example load balancing, monitoring, distributed systems, and configuration management
  • Experience with Unix systems administration including solid scripting skills in Ruby, PHP or Python
  • Experience planning/deploying/running various types of AWS infrastructure (Route 53, S3, EC2, VPC, RDS, etc)
  • Experience with DevOps tooling (Chef, Puppet, etc.)
  • Experience with deployment and management of open source Network resources and tools (OpenVPN,  Logstash, Zenoss, Nagios, etc.)
  • Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience
  • Ability to gracefully react to high-priority requirements with little or no notice, providing clear documentation and follow-through
  • Strong organizational and task management skills
  • Ability to balance contending priorities while working alone or within a team
  • Excellent reliability, dependability, and trustworthiness
  • Strong attention to detail and accuracy
  • Great people and communication skills are required! You should be driven to solve people's problems

Bonus points

  • Work experience in a startup environment
  • Experience with Casper

Slack is a messaging app for teams that is on a mission to make your working life simpler, more pleasant, and more productive. We believe everyone deserves to work in a welcoming, respectful, and empathetic culture. We live by our values and hire accordingly.

Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. Slack's investors include many of the best-recognized firms in the world, including Accel Partners, Andreessen Horowitz, Social+Capital, KPCB, Google Ventures, Horizons Ventures, IVP, Spark Growth, DST, and Index Ventures. We currently have five offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne and New York.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come do the best work of your life here at Slack.