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Business Operations Analyst - Sales

San Francisco

Business Operations Analyst - Sales

Slack is looking for a driven, talented Business Operations Analyst - Sales with strong analytical and operational experience to partner with Sales and help build our Sales organization and business foundation.

As a smart and scrappy problem solver, you will help build and improve Sales data, metrics, processes, and workflow efficiencies. You should have experience with and enjoy supporting Sales, building operational and forecasting processes, managing large and complex data sets, and partnering with our developers to improve our systems and tools (e.g., Salesforce.com, Netsuite, billing engine, etc). You will be working highly cross-functionally with a focus on Sales, Business Systems, and Corporate Finance.

As a member of the Business Operations team, you will help drive new initiatives and make a large, daily impact on our rapidly growing global business! Sound interesting? Come work with us!

Responsibilities

  • Assist in developing, reporting, and automating key performance metrics, reporting tools, and dashboards to help drive revenue and optimize Sales efficiency
  • Help build, maintain, and improve our data foundation
  • Support our Sales forecasting and planning processes by building data sets and models
  • Identify inefficiencies, implement solutions, and track progress around Sales compensation, productivity, planning, processes, and tools
  • Develop and own business requirements for our Business Systems team to implement
  • Create Sales coverage models and territory policies
  • Assist with ad hoc  analyses, requests and responsibilities (for Slack’s BOD and other executives)

Requirements

  • 1+  years of Consulting/Investment Banking experience (or relevant Sales Ops/Tech experience)
  • BS in Economics, Finance  or related field
  • Positive “can do” attitude and growth mindset
  • Aptitude for framing business questions in analytic terms and translating business requirements into helpful datasets and analyses with actionable insights
  • Ability to work with, organize, validate, query, and manipulate large data sets within multiple reporting environments
  • Experience driving projects from start to finish and leading cross-functional teams
  • Comfortable and flexible working in a fast-paced environment
  • Results-driven and self-motivated with the ability to multitask
  • Customer service oriented and ability to partner with individuals at all levels
  • Effective, clear, and concise communication skills, verbal and written
  • Expert in Excel and PowerPoint
  • Proficiency in SQL highly preferred
  • Proficiency in Salesforce is strong Plus

Slack is a messaging app for teams that is on a mission to make your working life simpler, more pleasant, and more productive. We believe everyone deserves to work in a welcoming, respectful, and empathetic culture. We live by our values and hire accordingly.

Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. Slack's investors include many of the best-recognized firms in the world, including Accel Partners, Andreessen Horowitz, Social+Capital, KPCB, Google Ventures, Horizons Ventures, IVP, Spark Growth, DST, and Index Ventures. We currently have five offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne and New York.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come do the best work of your life here at Slack.