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Product Writer

San Francisco

Slack is looking for an experienced writer to work with our Enterprise team on product copy and content strategy, and to contribute craft and process improvements for the product writing and design groups.

Whew, that was a terrible sentence — could you have written it better?

Great. Come work at Slack! We’re nice.

Responsibilities

  • Own product copy/content strategy for Enterprise features, from admin-facing dashboards to Slackbot messages to tools for general users.
  • Translate complex and extremely technical requirements into a clear, humane, and pleasant user experience.
  • Partner closely with user research to discover the patterns, behaviors, and unique challenges of very large organizations using Slack.
  • Collaborate with the product, design, and marketing teams to develop clear and consistent terminology for use in the product (and resolve conflicts when they surface).
  • Help improve and implement design processes for the product writing team, and the design team as a whole.
  • Be an active and available peer mentor for other writers.
  • Find just the right word. And the right emoji.

Requirements

  • A cover letter and portfolio of your work.
  • Demonstrated record of writing successful UI/UX copy with measurable impact, and ideally, experience doing so at a mature software company.
  • Proficiency in Photoshop, Illustrator, Sketch, or equivalent design tools.
  • Ability to track the effects of your work across multiple teams, and proactively manage issues and complexity.
  • Understanding of the Slack voice, and ability to extend it and adapt it based on context.

Slack is where work happens. It connects you with the people and apps you work with every day, no matter where you are or what you do. We believe everyone deserves to work in a welcoming, respectful, and empathetic culture. We live by our values and hire accordingly.

Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. Slack's investors include many of the best-recognized firms in the world, including Accel Partners, Andreessen Horowitz, Social+Capital, KPCB, Google Ventures, Horizons Ventures, IVP, Spark Growth, DST, and Index Ventures. We currently have five offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne and New York.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come do the best work of your life here at Slack.