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Pricing Guide

Pricing Guide

3—1,000 users

Slack for Teams is a single workspace for your small- to medium-sized company or team.

Our Plans

Free

$0  

Standard

$6.67 per active user, per month
billed annually
$8 billed monthly

Plus

$12.50 per active user, per month
billed annually
$15 billed monthly

For small teams, or anyone who wants to try Slack for an unlimited period of time.

For teams and businesses ready to make Slack the hub for their projects and communications.

For teams needing guaranteed uptime on a single Slack team, SSO, and Compliance Exports.

Learn more Learn more Learn more
Searchable messages Slack saves all your messages for you, but you can only see and search the most recent 10,000 on the Free plan. 10K of your team's most recent messages Unlimited Unlimited
Apps/services Use integrations to connect with the tools and services you use every day. See a full list of integrations and bots at the Slack App Directory. 10 third-party or custom integrations Unlimited Unlimited
External access Use Guest Accounts to grant limited Slack access to people outside your team, such as vendors or clients.
Single-channel guests
Multi-channel guests
User authentication
OAuth with Google
Mandatory two-factor authentication
SAML-based single sign-on (SSO)
Compliance
Custom retention policies for messages and files
Compliance Exports for all messages
Administration
Custom User Groups to reach a team or department
User provisioning and deprovisioning
Real-time Active Directory sync with OneLogin, Okta and Ping
Calls
Voice and video calls One-on-one only Up to 15 participants Up to 15 participants
Screen sharing
Search & Intelligence Intelligent features help you quickly find what you need and stay up-to-date on important conversations.
Search for relevant people, channels and files
Channel recommendations
Message highlights
Other benefits
File storage 5 GB total 10 GB per team member 20 GB per team member
Support Standard support Priority support 24/7 support with four-hour response time
Uptime 99% guaranteed uptime SLA

Free

$0 Learn more

For teams wanting to try out Slack for an unlimited period of time. Learn more

Includes all of these great features:

  • Searchable messages Slack saves all your messages for you, but you can only see and search the most recent 10,000 on the Free plan.
  • 10K of your team's most recent communications
  • Apps/services Use integrations to connect with the tools and services you use every day. See a full list of integrations and bots at the Slack App Directory.
  • 10 third-party or custom integrations
  • Calls
  • One-on-one voice and video calls
  • Support
  • Standard support
  • File storage
  • 5 GB total
Learn more

Standard

$6.67 per active user, per month, billed anually
($8 if billed monthly)
Learn more

For teams and businesses ready to make Slack the hub for their projects and communications. Learn more

Includes Everything in Free, and:

  • Searchable messages Slack saves all your messages for you, but you can only see and search the most recent 10,000 on the Free plan.
  • Unlimited
  • Apps/services Use integrations to connect with the tools and services you use every day. See a full list of integrations and bots at the Slack App Directory.
  • Unlimited
  • Calls
  • Group voice and video calls with up to 15 participants
  • Screen sharing
  • External access Use Guest Accounts to grant limited Slack access to people outside your team, such as vendors or clients.
  • Single-channel guests
  • Multi-channel guests
  • User authentication
  • OAuth with Google
  • Mandatory two-factor authentication
  • Compliance
  • Custom retention policies for messages and files
  • Administration
  • Custom User Groups to reach a team or department
  • Search & Intelligence Intelligent features help you quickly find what you need and stay up-to-date on important conversations.
  • Search for relevant people, channels and files
  • Channel recommendations
  • Message highlights
  • File storage
  • 10 GB per team member
  • Support
  • Priority support
Learn more

Plus

$12.50 per active user, per month, billed annually
($15 if billed monthly)
Learn more

For businesses needing SSO, Compliance Exports, and guaranteed uptime on a single Slack team. Learn more

Includes Everything in Standard, and:

  • User authentication
  • SAML-based single sign-on (SSO)
  • Compliance
  • Custom Exports for all messages
  • Administration
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta and Ping
  • File storage
  • 20 GB per team member
  • Support
  • 24/7 support with four-hour response time
  • Uptime
  • 99% guaranteeed uptime SLA
Learn more

Slack Enterprise Grid powers the design, usage, and administration of multiple interconnected Slack workspaces across your entire company.

Slack Enterprise Grid includes:

  • Organization-wide search, direct messaging, and announcement-focused channels
  • Unlimited workspaces, customized around the people, information and apps that matter most to a team
  • Shared channels between workspaces to connect teams when needed

  • Security, compliance, billing, and platform integration management in a single view
  • Support for integrations with data loss prevention (DLP), e-Discovery, and offline backup providers
  • 1 TB (1,000 GB) of storage per user

  • Designated account and customer success teams
  • 24/7 support with 2-hour response time

Slack leads the way in Enterprise security

In addition to data encryption in transit and at rest, we operate comprehensive compliance and assurance programs.

Learn how Slack leads the way in Enterprise Security

Thousands of happy customers, including:

Airbnb, Time, Pinterest, BuzzFeed, Pandora, Harvard University, LinkedIn, Samsung, Ogilvy, eBay, Autodesk, Ticketmaster, Condé Nast, Urban Outfitters

Hear what our customers have to say.


From our Wall of Love

More at our Wall of Love

Fair Billing Policy

Most enterprise software pricing is designed to charge you per user regardless of how many people on your team are actively using the software. If you buy 1,000 seats but only use 100, you still get charged for 1,000. We don’t think that’s fair. And it’s also hard to predict how many seats you’ll need in advance.

At Slack, you only get billed for what you use. So you don’t pay for the users that aren’t using Slack. And if someone you’ve already paid for becomes inactive, we’ll even add a prorated credit to your account for the unused time. Fair’s fair.

Slack for Good

Slack wants to support people in the world who are doing good things. That’s why we offer special discount pricing for qualified nonprofit organizations and educational institutions.

Frequently Asked
Questions

  • What are my payment options - credit card and/or invoicing?

    You can use your credit card to pay for any plan. If you sign up for an Annual subscription and plan to spend at least $10K, we can invoice you annually. Contact us to start the process.

  • Our team has several accounts which are not being actively used, but which we don’t want to disable. Do we still have to pay for them?

    Every day we check to see if everyone on your team is active. If they have been inactive for a period of time, we stop charging you for that person and add a prorated credit to your account for the time you’ve already paid. You’ll always and only be billed for what you use — fair and square!

  • My team has credits. How do we use them?

    Once your team signs up for a subscription plan, we’ll draw against your credit balance until it runs out. Only then will we start charging your subscription to your credit card. As long as you sign up for a subscription plan before the expiration date, those credits are yours to use until they’re all gone.

  • We need to add new users to our team. How will that be billed?

    We’ll make a one-time, prorated charge to your credit card to cover your new team member’s account for the remainder of the current billing period.

    As an example, suppose your team is on the “Standard plan,” which costs $8 per active user per month when billed monthly. You add a new team member 10 days into your billing period and there are 20 remaining days in the month. The per-day cost for each user is $8 / 30, so we will make a one-time charge of $5.33 ($8 / 30 days * 20 days) to your team’s credit card on file.

  • My team wants to cancel its subscription. How do we do that? Can we get a refund?

    Team Owners can change the team’s subscription level. There are two options when downgrading from a paid plan to the Free plan:

    • You can downgrade to the Free plan immediately. If there is more than one day until your renewal date, we will prorate the remaining balance on your account and hold it for your team as a credit. You can use that credit towards a reactivation of your paid subscription in the future.
    • We can automatically downgrade you to the Free plan at your next renewal date. Your subscription will remain active at its current level through the end of the billing period that you’ve already paid for.

    We do not offer refunds.

Get more information on billing at Slack.

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