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Close deals with prospects faster

Maintain relationships and keep up deal momentum by working in a Slack channel with customers

Get closer to prospects and customers

Meeting in person may not be possible at the moment, but your relationships don’t have to suffer. Build stronger relationships with customers and maintain deal velocity by connecting in a Slack channel.

Sales teams use Slack Connect to:

  • Create personal and persistent connections to customers
  • Get feedback on a proposal, and work together to build a mutual plan 
  • Loop in subject-matter experts, like legal or finance, to help close a deal
  • 4x

    Faster deal cycles for a sales team

  • 60%

    Faster responses from customers

A channel thats shared with a customer looks and feels like a channel you use with your internal team. People from up to 20 different companies can join, so everyone can stay aligned and drive results in one shared space


Book a free 20 minute call with a Slack expert to help you get started working with your external partners in Slack.


With Slack shared channels, we’ve never had to fly to see a customer or go to their office to close a deal.


Thousands of companies already use Slack Connect to work better together

How to get started with Slack Connect

1. Create the channel

Click the + button next to Channels in your sidebar. Name the channel, and click Create.

Animated gif showing a cursor mark creating a new channel in Slack

2. Send the invite

Follow the prompt to share the channel outside your workspace. Send your partner an email invite right from Slack, or copy the link provided and email the invite directly.

Animated gif showing a cursor mark copy an invitation link in Slack and pasting it in an email

3. Wait for your partner to accept

Pour yourself a cup of tea. Once your customer clicks the link, they’ll be taken back to Slack, where they can accept the invite and set up the channel on their end.

Animated gif showing a cursor mark click on an invitation link in an email, which takes it to Slack to accept the invitation

4. Let your admin approve

Depending on your settings, the invitation will be sent to an admin on both teams for approval. Admins can manage channel invitations by clicking on their workspace name > Administration > Manage shared channels.

Animated gif showing a cursor mark approve a pending request to share a channel in Slack

Get started

Join the network of global companies collaborating together in Slack Connect.

  • Learn more about the benefits of working with partners in channels.
  • To share a channel, you’ll need to be on a paid plan. For more info, check out our pricing and plans.


  1. Claims and figures based on specific teams using Slack Connect at their companies. Results may vary at your organization.

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