Slack is required to comply with sanctions regulations in the U.S. and other jurisdictions where we operate, including restrictions on supplying services in the recently embargoed regions of Ukraine and sanctions against Russia-related entities and individuals that have been placed on the U.S. Specially Designated Nationals (SDN) list.
On March 22, 2022, in compliance with the law, we blocked access to Slack within these embargoed regions and disabled the accounts of sanctioned Russia-related entities and individuals. This follows Slack’s earlier compliance with sanctions that required immediate action. Where permitted by law, we have provided affected users in the embargoed regions and sanctioned Russia-related entities and individuals with advance notice of these actions and information on options for exporting their account data. Subject to applicable law, users located in embargoed regions may regain full access to their accounts and data upon leaving the embargoed regions.
As previously communicated, Slack, like Salesforce, is exiting its small number of business relationships in Russia. Customers based in Russia will be moved to the Free plan at the end of their billing cycle and Paid plans will no longer be offered in the country. As we are no longer pursuing business in Russia, we will not allow the creation of new workspaces from within Russia, either Free or Paid, or the creation of new user accounts on Free workspaces from within the country.
We are taking great care with these changes and are communicating with our customers and other Slack users as early as possible, if and as permitted by law. If you think we’ve made a mistake in blocking your access to Slack, please reach out to firstname.lastname@example.org and we’ll review as soon as possible.
Editor’s note: This post was edited to add clarification regarding compliance with applicable laws.