Acute
This app is not approved by Slack.Apps are reviewed to ensure a quality experience. Learn more.
Acute makes it easy for users to voice their feedback and make feature requests while giving your team powerful tools for organizing and prioritizing the resulting roadmap.With our Slack integration teams can get instant notifications on Acute events such as when users submit new feature requests and leave comments.
Permissions
Acute will be able to do:
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General
Developer
Acute
Company headquarters location
Portugal
Terms of service
Privacy & data governance
Data retention policy
Our data retention policy is 30 days as per GDPR.
Data archiving and removal policy
Our removal policy allows users to request data erasures through email requests, data will be deleted in 30 days, as per GDPR.
Data storage policy
We have a 30 day log rotation policy, as per GDPR.
Data hosting details
Cloud hosted
Data hosting company
Linode
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
Data deletion can be requested by email and the fulfilment of the request will be done in max 30 days. We delete all the user data from our services and third parties and we then send a confirmation reply to the email request.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
alexandra@getacute.io
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Paddle, Intercom
Uses token rotation
no