Flowtrace is an analytics engine for companies wishing to improve their internal workings and processes to gain better productivty and collaboration.We offer free employee surveys (eNPS and team effectiveness) which is combined with premium AI analytics based on SPACE framework.Our web application is used by managers and leadership teams to investigate, and improve cross-functional processes, inter-team collaboration patterns, and cultural norms.Flowtrace bot reveals deep-work time, meeting culture and collaboration patterns to all employees while maintaining right to privacy. We also support employee nudges to insitigate the cultural transformation.Note: We do not have access to your one-to-one or group conversations nor we share personalised insights with anyone in your company. All metrics are aggregated and anonymized at a team level or above.
Flowtrace will be able to view:
Flowtrace will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
We hold the client data for the duration their account is active. Backups (daily, monthly) contain deleted data until they expire (up to 365 days).
Data archiving and removal policy
Client can unistall the Slack app via Flowtrace web app, by removing the app from Slack admin UI, or request us to uninstall the app on client's behalf.
We have automated process for "app_uninstalled" event which removes the personal data we have stored from Slack.
Data storage policy
We store the minimum amount of data to provide the service. This is to reduce the attack vector surface and possibility of accidental client/private data leakage.
As an example: when we receive a message, we process it and remove all personal / sensitive information and store only the metadata (from/to/where/when/etc.) of it.
Data center location(s)
Data hosting details
We use AWS Ireland managed database services with all security best practices enabled.
Primary data deletion is handled automatically (based on Slack app uninstall). Additionally we offer manual data deletion requests via our support channels.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Single Sign On (SSO) with the following providers
Auth0 & AWS Cognito Federation - Sign in with Google & Slack
Supports Security Assertion Markup Language (SAML)
Has a dedicated security team
Contact for security issues
Has a vulnerability disclosure program
Has a bug bounty program
Requires third party authorization/connections
Third party services used by this app
Auth0, AWS, Stripe for payments, Intercom for customer support and knowledge base.