Foqal Agent helps speed up your team's Slack support workflow by centralizing all of your Slack customer conversations into a single queue while giving you reports and metrics to know how your customers and team are doing. Our customers are ecstatic to have a pulse on the team's workflow (especially in this remote setting) and love having a queue to centralize and prioritize all of the requests.
Agent will be able to view:
Agent will be able to do:
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