Hello Package
Hello Package lets you bulk track thousands of packages directly in Slack effortlessly. Simply add the tracking numbers and an optional label. Each time there's a status update we'll update the webhook you provide.We currently support FedEx, UPS, USPS, DHL and Japan Post tracking numbers and are quickly adding more providers. Please contact us to add a carrier if we don't have it.
Permissions
Hello Package will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Hello Package
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We retain tracking numbers for 30 days. After 30 days we assume there will be no more status updates for a package.
Data archiving and removal policy
See above
Data storage policy
We store tracking numbers so that we can continually update the information for the user.
Data center location(s)
United States
Data hosting details
Cloud hosted
Data hosting company
Scaleway
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
We delete data when the user asks us to delete it.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
NA
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
support@hellopackage.app
Has a vulnerability disclosure program
no
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Bug bounty program URL
Requires third party authorization/connections
no
Third party services used by this app
I was told by Claire to answer all of the optional questions. The form wouldn't submit without them.
Uses token rotation
no