Zonka Feedback is an Employee and Customer Experience Management Software that equips companies with a robust tool to set up custom surveys and feedback forms, distribute them at various touchpoints, view real-time survey responses, get in-depth one-touch reports and take action to close the feedback loop. With the Zonka Feedback and Slack integrations, you can do a lot. * Send your team surveys directly in Slack :speech_balloon: You can choose which surveys to distribute to Slack Channels and Slack Users. They receive a custom message with the survey link that they can open in their web or mobile browser to fill out the survey. This is very helpful when you wish to send Surveys to your Teams in Slack or send Surveys to specific individuals. * Get Survey Response Notifications on Slack :bellhop_bell: Receiving a real-time notification for all new Survey Responses is extremely handy as it eliminates your need to check new Survey Responses on Zonka Feedback platform or via Email. * Receive Custom Response Alerts on Slack :memo: The Custom Alerts are very useful when you want to keep your team notified of responses based on certain conditions. It is also very handy when you want different teams and Users to be notified on different conditions of the Survey Response.
Zonka Feedback will be able to view:
Zonka Feedback will be able to do:
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Data archiving and removal policy
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Data storage policy
We store all application related data on our AWS servers and backups which is provided by Amazon and is world wide trusted hosting and storage platform with state of the art data security. Only selected leads and system admin team has access to the production level data and it is completely isolated from development level data and access.
Data center location(s)
Data hosting details
Data hosting company
App/service has sub-processors
Certifications & compliance
Data deletion request procedure
Our application supports deletion of user created data using the delete feature on the interface inside the Zonka Feedback web account. All account related data which is stored about the customer can be deleted by us if the customer requests so. In case the customer is not currently associated with us any more we keep the data on our servers for 1 year and the archive/remove it from our servers.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Security Assertion Markup Language (SAML)