The BT Cloud Work for Slack application gives you the ability to:Provides teams with the tools to enhance productivity and drive collaboration on the fly within Slack. Communicate and collaborate quickly with teammates by starting a BT Cloud Work meeting directly from Slack's text box. Quickly connect with a colleague by making a call using BT Cloud Work phone from the native call icon. Leverage Slack commands and improve productivity across all functions. To get started, please use your BT Cloud Work subscription or trial account.
BT Cloud Work will be able to view:
BT Cloud Work will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
BT will comply with the obligations under applicable data protection and Retention legislation and maintain all relevant registrations and notifications, for the purposes of operating the Site.
Data archiving and removal policy
BT will keep:
a summary copy of your bills for six years from the date of the bill;
your contact details on file while you’re one of our customers, and for six years after; and
details relating to any dispute for six years after it was closed.
In other cases we’ll store personal information for the periods needed for the purposes for which the information was collected or for which it is to be further processed. And sometimes we’ll keep it for longer if we need to by law. Otherwise we delete it.
Data storage policy
BT’ll store your personal information to provide you with products and services. This applies when you register for or buy a product or service from us. Or if you register for an online account with us or download and register on one of our apps. We store the following to provide products and services and manage your account.
Your contact details and other information to confirm your identity and your communications with us. This includes your name, gender, address, phone number, date of birth, email address, passwords and credentials (such as the security questions and answers we have on your account).
Your payment and financial information.
Your communications with us, including emails, webchats and phone calls. We’ll also keep records of any settings or communication preferences you choose.
Information from cookies placed on your connected devices that we need so we can provide a service.
App/service has sub-processors
Certifications & compliance
Data deletion request procedure
BT aim to provide our products and services in a way that protects information and respects your request. Because of this, when you delete or change (or ask us to delete or change) your information from our systems, we might not do so straight away from our back-up systems or copies on our active servers. And we may need to keep some information to fulfil your request (for example, keeping your email address to make sure it’s not on our marketing list).
Where we can, we’ll confirm any changes. For example, we’ll check a change of address against the Postal Address File, or we might ask you to confirm it.
If we’ve asked for your permission to provide a service, you can withdraw that permission at any time. It’ll take us up to 30 days to do that. And it only applies to how we use your personal information in the future, not what we’ve done in the past (for example, if we’ve run a credit check at the start of your contract).
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Single Sign On (SSO) with the following providers
Supports Security Assertion Markup Language (SAML)