Manage incidents at scale, without leaving SlackHypergrowth companies use incident.io to automate incident processes, focus on fixing the issue and learn from incident insights to improve site reliability and fix vulnerabilities.:brain: Focus on the incident, not the process — save your brainpower for the decisions that matter:busts_in_silhouette: Make sure everyone's role is clear, track who's working on what, and help you escalate if you need extra help:arrow_down: Get everyone on the same page from the moment they join the incident and help stakeholders stay in the loop:clock3: Construct incident timelines in real-time and export them with one click:bar_chart: Surface all the data you need to make decisions and help you get your money's worth from the incidents you've already paid for:hammer_and_wrench: Make the tool work for your needs — automate your specific processes with workflows and custom fieldsAdd the app for Slack to get started, or find out more at https://incident.io.
incident.io will be able to view:
incident.io will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
incident.io will store data in accordance with the General Data Protection Regulation (GDPR). We retain data for no longer than is necessary for the purposes for which it was processed.
Data archiving and removal policy
incident.io will retain and remove data in accordance with the General Data Protection Regulation (GDPR). We store data for as long as is necessary, and will remove data on request within 30 days.
Data storage policy
incident.io will store data in accordance with the General Data Protection Regulation (GDPR).
Data center location(s)
Data hosting details
Data hosting company
Heroku and Google Cloud
App/service has sub-processors
Certifications & compliance
Data deletion request procedure
Data deletion requests can be made through support, and will be dealt with within 30 days.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Date of latest pen test
Executive summary is available to potential customers upon request
Supports Single Sign On (SSO) with the following providers
We use Slack auth as our sole identity provider
Supports Security Assertion Markup Language (SAML)