Suptask is the next-generation solution of working with tickets, where your conversations on Slack are turned in to a full blown ticketing system - without leaving Slack. Suptask will let you move your teams closer to each other, enabling faster resolution times and better co-operation in your organization.It's free, lightweight and easy to get started with, where it enables you to have your own helpdesk/servicedesk all integrated in your existing Slack workspace.With top reviews and hundreds of happy customers, we look forward to having you join our community of companies that have discovered Slack native ticketing with Suptask. • Create: Users in your Slack workspace can submit and track tickets without leaving your Slack workspace.• Respond: Cooperate on tickets, empowering you and your team to discuss and troubleshoot any tickets together.• Customize: Set up workflows that fit your needs with custom ticket forms and adopted routing for different teams. • Overview: Review and find all relevant tickets directly within Slack using the Suptask App Home.• Business Reports: Track your KPIs and have a continuous overview of your activity and status of your tickets. • Integrations: Complete the ticket lifecycle across teams by integrating with systems like Zendesk, Github and Gitlab - to really optimize your workflow.All users can work with tickets (as agents) without any extra cost.
Suptask will be able to view:
Suptask will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
Requests are submitted to our Support and handled according to our internal process for deleting defined data from the request submitted. This is carried out within 2-3 days.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Security Assertion Markup Language (SAML)