Suptask is the next-generation solution of working with tickets where your conversations on Slack are turned in to a full blown ServiceDesk ticketing system, without leaving Slack. It's free, lightweight and easy to get started with where it enables you to request, assign, prioritize and respond to incoming cases in your existing Slack workspace.Move your teams closers to each other with Suptask, enable faster resolution times and better co-operation in your organization. All users can work with tickets (as agents) without any extra cost.
Suptask will be able to view:
Suptask will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
Requests are submitted to our Support and handled according to our internal process for deleting defined data from the request submitted. This is carried out within 2-3 days.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Security Assertion Markup Language (SAML)