Suptask is the new way of working with tickets where your conversations on Slack are turned in to a full blown ticketing system, without leaving Slack. We are enabling companies to shift-left, remove barriers between teams and decrease their response time by optimizing the time-to-resolution (TTR).With a new model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process without restricting it down to a set of specific people (aka "agents"). With us everyone can be an agent, it's unlimited by default.Our conversational based ticketing solution enables you to request, assign, prioritize and respond to incoming cases in your existing Slack workspace.We are moving teams closers to each other, leading to happier customers and a smooth process to cooperate internally.
Suptask will be able to view:
Suptask will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
Requests are submitted to our Support and handled according to our internal process for deleting defined data from the request submitted. This is carried out within 2-3 days.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Security Assertion Markup Language (SAML)