Data retention policy
Circles only retains customer data that is necessary for our app to function properly. User data collected from Slack is deleted once a user disconnects their Slack account.
Data archiving and removal policy
Circles will remove data upon customer request or account disconnection or deletion.
Data storage policy
Circles encrypts Slack access tokens using AES256 encryption, they are encrypted when stored and at rest, they are decrypted on-demand per use. Other Slack data is stored in our MySQL database which is secured and requires a TLS connection for access.
Data center location(s)
United States
Data hosting details
We use AWS EC2 instances and Elastic Beanstalk for autoscaling our application.
App/service has sub-processors
no