Data retention policy
Rewind has clearly defined data storage periods and/or criteria for determining the storage periods for user data.
When an admin or a user uninstalls the app from their workspace, all saved messages and tags of all users in the workspace is destroyed completely within a few seconds. Any user can place a request for deleting their data through this page: https://www.rewindapp.io/support
When we receive a data deletion request through this page, we will process it within 4 days. Data archiving and removal policy
When a user requests for data deletion by emailing support@rewindapp.io, we explicitly delete all the information we have stored about that user on our servers, entirely in two days.
Data storage policy
Rewind stores messages that users save securely in our AWS servers, and only surfaces that data in the Slack app upon user request. The data is deleted upon request in two days from our servers, when users write to support@rewindapp.io
Data center location(s)
United States
Data hosting details
Entirely on the cloud, through AWS
App/service has sub-processors
no