Envoy
From people to packages, Envoy helps you handle everything that comes through your office front door. As the leader in visitor management, Envoy Visitors creates a seamless and secure visitor registration process for thousands of offices worldwide by automating sign-in, legal documents, badge printing, host notifications, and more. And Envoy Deliveries brings this same innovation to mailroom management. Record deliveries by taking a photo, notify recipients when packages arrive, and send automatic reminders.With the Envoy + Slack integration, your team can:
—Receive and reply to direct messages when their visitors arrive
—Receive and reply to direct messages when their deliveries arrive
—Send optional channel notifications for visitors - to share all sign-ins with interested employees
—Pre-register visitors using the /envoy slash commandAll Envoy Visitors customers on a trial or a paid account can use the Envoy + Slack integration. All Envoy Deliveries customers can use the Envoy + Slack integration.For set-up instructions and configuration options, visit our Help Center guide (https://help.envoy.com/slack-integration/)
—Receive and reply to direct messages when their visitors arrive
—Receive and reply to direct messages when their deliveries arrive
—Send optional channel notifications for visitors - to share all sign-ins with interested employees
—Pre-register visitors using the /envoy slash commandAll Envoy Visitors customers on a trial or a paid account can use the Envoy + Slack integration. All Envoy Deliveries customers can use the Envoy + Slack integration.For set-up instructions and configuration options, visit our Help Center guide (https://help.envoy.com/slack-integration/)
Permissions
Envoy will be able to view:
Envoy will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Envoy, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Envoy stores your data indefinitely while you’re a customer, except for employee responses to Protect health questionnaires. Employee responses are sent to Envoy’s servers where it is determined in less than a second if the employee is approved or denied entry. The response is then immediately queued for deletion. We run periodic jobs to ensure all data is deleted within 24 hours. Whether an employee was approved or denied entry by Envoy’s system is stored on Envoy’s databases unless deleted.
Data archiving and removal policy
We only delete or purge data upon explicit request. Customer data is available for download as a CSV file through the dashboard or via our API. Data can be anonymized, which removes all personally identifiable information from your Visitor Log, upon request. Envoy may retain customer data for up to 30 days after the termination of the contract.
Data storage policy
When your iPad or mobile device is connected to a network, data syncs to Envoy automatically, and all records are stored in Envoy’s database. Backups are taken every day and stored off-site in either the AWS US-East-1 data center in Virginia, US-West-1 data center in California, or US-West-2 data center in Oregon. AWS oversees the physical security of these facilities and tightly controls who has access.
Data center location(s)
United States
Data hosting details
Cloud-hosted, see more information here -> https://envoy.com/security-details/
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
SOC attestation
GDPR commitment
Data deletion request procedure
We only delete or purge data upon explicit request. Customer data is available for download as a CSV file through the dashboard or via our API. Data can be anonymized, which removes all personally identifiable information from your Visitor Log, upon request. Envoy may retain customer data for up to 30 days after the termination of the contract.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2020-02-04
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
bugbounty@envoy.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
no