Reamaze is an all-in-one customer communications platform that goes beyond just helpdesk. Support, convert, and build relationships with customers via embedded chat, social, SMS/MMS, knowledge base, and email. Reamaze also comes bundled with native CRM, workflow automation, and proactive engagement features like Cues. Integrate Reamaze with Slack and you can map your Reamaze support agents to your Slack team members. When new conversations arrive in any channel, the proper team members get @mentioned notification. More signal, less noise.
Reamaze will ask to:
Confirm your identityShow more
Reamaze will be able to confirm your Slack identity on a workspace.
Access information about your public channelsShow more
Reamaze will be able to access basic information about your public channels (including names, topics, purposes, and creation date).
Send messages as ReamazeShow more
Reamaze will be able to send messages to a workspace.
Access information about your private channelsShow more
Reamaze will be able to access basic information about your private channels (including names, topics, purposes, and creation date).
View email addresses of people on your workspaceShow more
Reamaze will be able to view the email addresses of your Slack workspace’s members.
Access your workspace’s profile informationShow more
Reamaze will be able to access profile information for all users on a workspace, including names and contact information.
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