Reamaze is an all-in-one customer communications platform that goes beyond just helpdesk. Support, convert, and build relationships with customers via embedded chat, social, SMS/MMS, knowledge base, and email. Reamaze also comes bundled with native CRM, workflow automation, and proactive engagement features like Cues. Integrate Reamaze with Slack and you can map your Reamaze support agents to your Slack team members. When new conversations arrive in any channel, the proper team members get @mentioned notification. More signal, less noise.
Reamaze will be able to view:
Reamaze will be able to do:
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Users have the tools to delete data they own and delete their account.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Security Assertion Markup Language (SAML)