Data retention policy
We retain personal data only as long as necessary for the purposes outlined in this privacy notice, including meeting legal, accounting, or reporting requirements. However, we keep anonymized data derived from the provided service, excluding personal data and ensuring unidentifiability. We have a 1 year data retention policy for all data by default. This can be shortened or extended for users in our enterprise tier upon request.
Data archiving and removal policy
Upon request, non anonymized data is deleted from Spinach.io owned and hosted facilities. Requests can be made by filling out a contact form at https://www.spinach.io/contact, or by emailing support@spinach.io. Data storage policy
Spinach.io uses AWS S3 storage and enables AWS SSE (Server Side Encryption) on data (S3 buckets). It encrypts the key itself with a root key that it regularly rotates. Amazon S3 and EBS server-side encryption uses a 256-bit Advanced Encryption Standard (AES-256).
Data center location(s)
United States
Data hosting details
Cloud hosted
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
OpenAI and Anthropic
LLM data tenancy policy
US only
LLM data residency policy
US only