The Groove integration will send notifications of incoming tickets (and a variety of other notification preferences) right into your Slack team's own Groove Channel. You can use these notifications to collaborate with your team in real time about customer questions without even leaving your chat room.
Groove will ask to:
Confirm your identityShow more
Groove will be able to confirm your Slack identity on a workspace.
Access information about your public channelsShow more
Groove will be able to access basic information about your public channels (including names, topics, purposes, creation date, and latest message).
View email addresses of people on your workspaceShow more
Groove will be able to view the email addresses of your Slack workspace’s members.
Modify your public channelsShow more
Groove will be able to modify information about your public channels, including name and purpose, as well as archive and create new ones.
Send messages as GrooveShow more
Groove will be able to send messages to a workspace.
Access your workspace’s profile informationShow more
Groove will be able to access profile information for all users on a workspace, including names and contact information.
Slack conducts a brief review of apps in our App Directory and does not endorse or certify these apps.