Data retention policy
Data archiving and removal policy
When the user decides to delete their data, data will be deleted immediately from the active database, and it is permanently deleted in 30 days from all backups.
Data storage policy
The user data on Sketchboard is encrypted at rest and will be completely deleted e.g. when changing disks. We utilize our data service providers (AWS and GCP) built-in firewalls, encryption-at-rest services and secure URLs to make sure that your data is secure against unauthorized access.
The user data is also encrypted in transit. All user data is sent using at minimum TLS 1.2 and we support only modern browsers to provide strong ciphers. The credit card information is stored in our payment processor’s servers and does not even hit Sketchboard servers.
Data center location(s)
Data hosting details
Data hosting company
Google Cloud Platform (GCP) and Amazon Web Services (AWS)
App/service has sub-processors
Guidelines for sub-processors