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Account Engagement for Slack

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Description PermissionsSecurity & Compliance
Marketing Cloud Account Engagement, powered by Pardot, aligns marketing and sales teams so you can grow long-term relationships and generate more revenue. Supercharged with Einstein, Account Engagement helps companies of all sizes target prospects that are most likely to become future customers and personalize every touchpoint along the journeyWith Account Engagement in your Slack workspace, you can send real-time notifications when prospects interact with your marketing assets. Plus, customize the messaging for your notifications, and deliver them to the right teams automatically. After all, the faster prospects are followed up with, the more likely leads are to convert.Marketing Cloud Account Engagement for Slack is free to Pardot customers. To learn more about the Marketing Cloud Account Engagement for Slack, please visit https://help.salesforce.com/s/articleView?id=sf.pardot_slack_parent.htm&type=5 To learn more about Account Engagement, please visit https://www.salesforce.com/products/marketing-cloud/marketing-automation/Please let us know about your experience with the Account Engagement for Slack app. Your insights help our product teams improve the Salesforce user experience! To provide feedback, visit https://sfdc.co/accountengagementforslackfeedback

Account Engagement for Slack will be able to view:

Account Engagement for Slack will be able to do:

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General
Developer
Salesforce
Company headquarters location
United States
Terms of service
https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/software-order-form-supplements/salesforce_slack_integrations_EULA-OFS_en-US.pdf
Privacy & data governance
Data retention policy
Information about the data retention policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/. (https://www.salesforce.com/company/legal/trust-and-compliance-documentation/) After expiry of the applicable retention periods, your Customer Data will be deleted. More information can be found here: https://www.salesforce.com/company/privacy/full_privacy/
Data archiving and removal policy
Information about the data retention policy for a specific service can be found in the applicable SPARC available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/. (https://www.salesforce.com/company/legal/trust-and-compliance-documentation/) After expiry of the applicable retention periods, your Customer Data will be deleted. More information can be found here: https://www.salesforce.com/company/privacy/full_privacy/
Data storage policy
The specific infrastructure used to host and process Customer Data is described in the “Infrastructure and Sub-processors” documentation available here: https://www.salesforce.com/company/legal/trust-and-compliance-documentation/
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
Please contact customer support or contact us at https://www.salesforce.com/form/other/privacy-request/ to request deletion of Customer Data submitted to the applicable service.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
OAuth
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@salesforce.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
https://security.salesforce.com/responsible-disclosure-policy
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
https://www.salesforce.com/company/disclosure/
Requires third party authorization/connections
no
Uses token rotation
no
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