As your chat volume grows, it gets hard to see which issues, product questions, and requests matter most. Thematic makes it easy through AI-powered analysis of customer conversations. You can quickly see the most important themes you should act on. You can use intuitive reporting tools to see impact, sentiment, volume, trends, and more.Emerging themes are uncovered effortlessly, giving you the full picture. There’s no training or manual coding required before you analyze data. It's easy to manage themes to make sure they are useful for each team.Thematic isn’t just for Slack. You can connect and aggregate all feedback across chat, reviews, VOC feedback for a clear, coherent summary of priorities. Thematic is SOC2 Type II compliant, so you can be confident your data is private, secure, with the right controls in place.
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Thematic will be able to do:
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