klynd
Streamline your feedback and the bug-tracking process by connecting klynd to Slack. Receive instant notifications, screenshots, and critical meta-data directly in your Slack channels whenever users or customers submit feedback. Bridge the gap between feedback and issue resolution, enhance collaboration, and stay effortlessly updated.Effortlessly track bugs, enhance collaboration, and stay updated with klynd's seamless integration for Slack.
Permissions
klynd will be able to view:
klynd will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
klynd Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We retain your personal information as long as your account is active. After account deactivation or termination, your data will be securely deleted or anonymized within 30 days, except where legally required. Please note that after 30 days, your data will be irrecoverably removed. For any questions, contact us at support@klynd.com.
Data archiving and removal policy
To request the deletion of your data, you have multiple options: you can contact our support team, use the contact form available on our website, or simply delete your account from your private profile page at klynd. Your request will be processed in accordance with our data retention and deletion policies. After account deactivation or termination, your data will be securely deleted or anonymized within 30 days, except where legally required. Please note that after 30 days, your data will be irrecoverably removed.
Data storage policy
We implement appropriate technical and organizational security measures to protect your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.
Data hosting details
We host our data using a combination of AWS and MongoDB Atlas. AWS (Amazon Web Services) is used as our server infrastructure, providing reliable and scalable cloud computing services. MongoDB Atlas is utilized as the cloud-based database service to store and manage our MongoDB data, offering a secure and managed platform for our database needs. This combination allows us to maintain the performance, security, and flexibility required to deliver our services effectively to our users.
Data hosting company
AWS, MongoDB
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Data deletion request procedure
We promptly process data deletion requests received through our support team or contact form. After verification, we securely delete or anonymize the data within 30 days, except where legally required. Additionally, when you delete your account from your profile page, your data will be automatically removed after the 30-day period.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
support@klynd.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
AWS (Amazon Web Services): Provides cloud-based hosting services for our server infrastructure.
MongoDB Atlas: Provides database hosting services for our MongoDB databases.
Stripe: Provides payment processing services for transactions on our platform.
Uses token rotation
yes