Nimbata is a call tracking platform that lets you attribute phone calls back to keyword searches, web pages, social media, digital ads or offline campaigns. This app for Slack will allow you to receive phone event and call attribution details directly into Slack.
Nimbata will be able to view:
Nimbata will be able to do:
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Our data can be segmented into 3 categories:
Business Data containing information about our customer accounts
Customer Data containing account-level data such as configurations and user invites.
Communication Data containing records of interactions and communications logged on behalf of our customers through the use of the platform.
This data is automatically deleted 24 months after an account is closed. This data can be deleted earlier upon request from the account owner by submitting a ticket. This data can be exported prior to the account deletion, but once the data is deleted from the account, it cannot be recovered or reopened.
Data archiving and removal policy
We remove data 24 months after account closure or upon customer requests.
Data storage policy
We make extensive use of Amazon Web Services (AWS). For raw data ingestion, indexing, analysis, and storage takes place in AWS in the US. AWS is certified to a wide range of compliance and security standards, available for review here: https://aws.amazon.com/compliance/programs/.
Our customers open a support ticket via email or request deletion from the chat within the app. We then have an automated process which runs every 24 hours that handles data deletion requests.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Security Assertion Markup Language (SAML)
Has a dedicated security team
Contact for security issues
Has a vulnerability disclosure program
Has a bug bounty program
Requires third party authorization/connections
Third party services used by this app