Klutch Wiki & Canned Responses
Klutch is an internal knowledge base for teams. It serves as a central hub for your company's wiki and canned responses, along with helpful knowledge management tools, Q&A software, and solutions to help you manage everything in order. :open_file_folder:Klutch knowledge base extension is available on Chrome or Microsoft Edge plugin repository for faster accessibility.:point_right: Key Features:
• Page and reusable response templates for different business operations
• Real-time collaborative page editing feature
• Customization options
• Advanced editing feature (callout, media files, checklist, placeholder, etc.)
• Privacy and permission settings
• Device compatibility
• Gmail integration:point_right: NEW:
• Gmail AI - We're excited to announce that Klutch now offers AI-generated email capabilities to help you quickly compose new emails and efficiently reply to incoming messages.
• AI Response - Klutch Responses can efficiently generate contextually relevant replies to a variety of business-related queries, saving you time and effort.
• You can save those new AI generated responses to your company wiki and internal knowledge base anytime:point_right: Take advantage of these shortcuts to build your internal wiki without hassle
• Type
• Type
• Type
• Add content to Klutch using the message drop-down option
• On right click, save existing Slack messages as Canned Replies and Pages on your Klutch Wiki
• Important: If the user's email is not registered on Klutch, a message with a Sign Up button will appear to drive them to register or ask for an invite from the admin.Pricing
Klutch is free to use!For large teams, Klutch PRO plan is for you. It starts at $5 a month with unlimited items plus a whopping 100GB storage capacity.
• Page and reusable response templates for different business operations
• Real-time collaborative page editing feature
• Customization options
• Advanced editing feature (callout, media files, checklist, placeholder, etc.)
• Privacy and permission settings
• Device compatibility
• Gmail integration:point_right: NEW:
• Gmail AI - We're excited to announce that Klutch now offers AI-generated email capabilities to help you quickly compose new emails and efficiently reply to incoming messages.
• AI Response - Klutch Responses can efficiently generate contextually relevant replies to a variety of business-related queries, saving you time and effort.
• You can save those new AI generated responses to your company wiki and internal knowledge base anytime:point_right: Take advantage of these shortcuts to build your internal wiki without hassle
• Type
/klutch create page to create a new page on Klutch• Type
/klutch create response to create a new canned response on Klutch• Type
/klutch <search keyword> to easily find content on your Klutch Wiki account• Add content to Klutch using the message drop-down option
• On right click, save existing Slack messages as Canned Replies and Pages on your Klutch Wiki
• Important: If the user's email is not registered on Klutch, a message with a Sign Up button will appear to drive them to register or ask for an invite from the admin.Pricing
Klutch is free to use!For large teams, Klutch PRO plan is for you. It starts at $5 a month with unlimited items plus a whopping 100GB storage capacity.
Permissions
Klutch Wiki & Canned Responses will be able to view:
Klutch Wiki & Canned Responses will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Poptin Ltd.
Company headquarters location
Israel
Terms of service
Privacy & data governance
Data retention policy
The right of erasure: Our users can delete their account themselves from the interface (if they are not on a paid plan), or send us a request to delete their account and all the information related to it via our live chat or by emailing us at contact@klutch.app.
The data of your account is stored on our end as long as the account is active
for more details: https://klutch.app/privacy-policy
Data archiving and removal policy
The right of erasure: Our users can delete their account themselves from the interface (if they are not on a paid plan), or send us a request to delete their account and all the information related to it via our live chat or by emailing us at contact@klutch.app.
The data of your account is stored on our end as long as the account is active
for more details: https://klutch.app/privacy-policy
Data storage policy
The right of erasure: Our users can delete their account themselves from the interface (if they are not on a paid plan), or send us a request to delete their account and all the information related to it via our live chat or by emailing us at contact@klutch.app.
The data of your account is stored on our end as long as the account is active
for more details: https://klutch.app/privacy-policy
Data hosting details
Cloud hosted on DigitalOcean droplet
Data hosting company
Digital Ocean
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
They can delete their account on their own, or ask us via email and it be taken care of within 48 hours
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
contact@klutch.app
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no