Data retention policy
All staff have signed a document to abide by the following principles Principles: - We acknowledge the importance of information security and the protection of privacy. - We adhere to the principles of privacy by design and privacy by default. - To demonstrate compliance to the latest regulations, such as GDPR, we have implemented ISO 27001 and set up an information security management system (ISMS). - We have implemented measures to ensure adequate protection of data, both in transit and at rest. - Processes have been adjusted to make sure data is never stored longer than necessary to perform our services. - The standard data retention period is two years. After this time has been reached, the data will be deleted permanently. - If you want to find out which measures and security controls have been implemented, we have prepared an Assurance statement which is available upon request. - Our privacy policy is available to internal and external stakeholders at: https://www.straker.ai/legal/legal-disclosures Data archiving and removal policy
The data retention period is two years. After this time has been reached, the data will be deleted permanently. This is an automatic process compliant with the ISO 17100 Translation Standard. You may request to change this timeframe for data retention per your personal account with us. Customer data will be removed upon request as per the Information retention policy. Customer personal information will be removed upon request as per the Information retention policy and GDPR requirements.
Data storage policy
Customer data will be stored in accordance with our ISO27001 Information Security Policy. All data is encrypted in transit and at rest.
Data center location(s)
Germany
Data hosting details
Private Cloud
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
We are using gpt-3.5-turbo in Azure OpenAI as our LLM.
LLM retention settings
Our LLM is configured to not store data, but Azure OpenAI retains data for abuse and such: To detect and mitigate abuse, Azure OpenAI stores all prompts and generated content securely for up to thirty (30) days.
LLM data tenancy policy
Azure OpenAI
LLM data residency policy
Azure OpenAI