Front is the first inbox for teams that brings all your external communications into one place. With Front, teams across the company can manage all of their communication channels — email, social media, chat, voice, and more — and collaborate around every conversation. Front + Slack
Our Slack integration makes it easy to send messages from Front to Slack, where you can archive, assign, or move them to another Front inbox. Two-way activity sync makes it easy for teams to reach inbox zero directly from Slack.How it works
• Use rules in Front to send messages to a Slack #channel or @user automatically — such as escalating support emails that are unanswered for 24 hours, or sending any message that contains “billing” to direct message your accounting manager.
• You can also manually send any message from Front to a Slack #channel or @user with a comment.
• From Slack, use Message Menu buttons to re-assign the message to another teammate in Front, move it to another Front inbox, or archive the message.
• If you archive a message, you can re-open it directly from Slack too.