Tettra is a wiki and internal knowledge base that organizes your company’s scattered knowledge so you can use it to answer your team's repetitive questions right in Slack.Used by thousands of teams around the world.SSO - Use your Slack account to sign in to TettraMessage actions - Capture questions so you can create reusable answersSlash commands /tettra find [search] Finds pages in Tettra and pulls them right into Slack /tettra new [title] Creates a new Tettra draft right in Slack /tettra request [@person] [title] Requests a new Tettra page from a teammateOther features - Verify pages on a set schedule so they're always up to date - Analytics to see how your content is performing - Assign content experts who can provide accurate answers - Reference existing Google Docs in your wiki so you don't have to recreate content - Simple WYSIWYG page editor for new contentHappy Customers
“We needed to find a new knowledge base tool we could use for everybody. Very quickly after launching, the number of redundant questions decreased. Managers direct people to look in Tettra first, since the answer is usually there.”
- Isaac from Grandpad, 170 person startup
“By the time we hired a new person, trying to train her became a nightmare. Having Tettra documentation accessible and up to date is key in reducing resolution times and raising satisfaction.”
- Luis from Geckoboard, 30 support reps
“When we rolled Tettra out, the company took to it like fish to water. They started asking questions, making suggestions, making new articles. Within two weeks, everybody was using it.”
- Jessica from Smartbug Media, 150 person agencyCome visit us to learn more, see screenshots, and say hello :wave::skin-tone-5: www.tettra.co
Tettra Wiki will be able to view:
Tettra Wiki will be able to do:
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Customer data is deleted 90 days after account cancellation.
Data archiving and removal policy
Account deletion requests are processed immediately by an automated system and usually completed within 10 minutes. GDPR deletion requests are processed within 30 days. Our backups are retained for 30 days.
Data storage policy
Data is stored redundantly at multiple locations in our hosting provider’s data centers to ensure availability. Everything stored on Tettra is backed up daily. We have tested our recovery procedures, and in the event of a data-loss we are able to restore from backup within an hour. We also allow you to export your Tettra content as HTML at any time, for additional peace of mind.
Requests for data deletion can be sent at any time to firstname.lastname@example.org or email@example.com. We will process your request and confirm deletion within 30 days.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Date of latest pen test
Executive summary is available to potential customers upon request
Supports Single Sign On (SSO) with the following providers
Supports Security Assertion Markup Language (SAML)