Workbot is an enterprise platform bot for Slack. Use Workbot across multiple teams in your company so you can eliminate the app-hopping and get actual work done – right from Slack.Apps include: Workday, Salesforce, Zendesk, Github, JIRA, Okta and 1000+ more! For more info, visit https://www.workato.com/workbot-slackWhat Workbot can do 1. Orchestrate approval workflows Execute approval workflows within Slack so you don't have to waste time hopping across multiple apps. Only people with the proper app privileges can act upon them, or pull up past request info. Some example approval workflows include deal approvals, IT requisition, order fulfillment, vacation or even expense requests.2. Automate ChatOps Workbot helps you connect people, bots and tools in an automated and transparent workflow. Some examples include automated ITOps follow-up, getting smart, actionable alerts from DevOps, or managing security operations using Okta from Slack.3. Connected Support Work with Support, CRM and Dev systems right from Slack for reduced time to resolution, response time and improved customer experience. Examples: Create, list, show, escalate tickets, automatically creating a channel to discuss and resolve issues.4. Connected Sales and Marketing Get personalized messages on your sales progress, quickly pull up info such as leads, opportunities, accounts, cases and more from your CRM and reduce context switching. Examples: Get only relevant info such as new, important leads assigned to you, new tasks, weekly notification of open cases/ opportunities closing this week, unfurling URLs.5. Customize Workbot to work with your business processes All Workbot commands are powered by the Workato platform via recipes. Customize recipes to suit your specific app customizations, or create your own workflows and commands to work with your business needs. The possibilities are endless!To get started, install the bot and connect your apps. More at: https://www.workato.com/workbot-slack
Workbot: Workflows across all apps will ask to:
View your Slack workspace nameShow more
Workbot: Workflows across all apps will be able to view your Slack workspace on a workspace.
Confirm your identityShow more
Workbot: Workflows across all apps will be able to view your user id number, full name, and workspace id number on a workspace.
View your email addressShow more
Workbot: Workflows across all apps will be able to view your email address on a workspace.
Access information about your workspaceShow more
Workbot: Workflows across all apps will be able to access information about a workspace, including name, email domain, and icon.
Modify your direct messagesShow more
Workbot: Workflows across all apps will be able to modify the unread status of your direct messages.
Access your workspace’s profile informationShow more
Workbot: Workflows across all apps will be able to access profile information for all users on a workspace, including names and contact information.
Add a bot user with the username @workbotShow more
Workbot: Workflows across all apps will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
Send messages as youShow more
Workbot: Workflows across all apps will be able to send messages on your behalf to a workspace.
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