MailClark is Your Smart Shared Inbox Within Slack. Bring the power of a shared inbox within Slack to easily engage your teams in workflows related to messages management. For every Customer Support, Sales & Marketing, Project Management or Recruitment team, MailClark centralizes shared inboxes to optimize productivity.
What You Can Do With MailClark :mailbox_with_mail: Centralize all your communication tools (e.g. Gmail, Outlook, any IMAP, Facebook Page or Twitter account) into your team workspace. :incoming_envelope: Receive and send external messages from Slack: emails, Twitter or Facebook messages. :handshake: Collaborate with your teammates on external messages directly into Slack: choose an assignee, keep track of message statuses, reply to your emails, etc. :bell: Insure continuity in conversations with your leads, customers, suppliers, applicants or any external contacts: message reminders, conversation in the thread panel.Which Teams Does MailClark Work for 1. Customer Support Centralize all your customers' messages in one Slack channel to improve your team collaboration on customers inquiries. Break silos between teams involved in the customer care process and respond faster to increase customer satisfaction.2. Marketing & Sales Centralize and improve your Marketing and Sales actions within the same workspace to align your teams around leads management. Easily handle your customer journey from the incoming lead to its customer transformation, to end with customer care.3. Recruitment Centralize candidates' emails for a new position in your Slack and make the decision process collaborative including other teams in your recruitment process if necessary.4. Project Management Centralize & manage all your projects in your Slack Workspace, and collaborate with all people involved: colleagues, partners, providers, customers or any external person to your company.Why People Love MailClark “Great Slack app to get emails in one place. MailClark is easy to use, setup is as simple as creating email addresses.” Phil Druce, CEO, Because Accuracy Matters“We use our main workspace for everything. And now we’re sure everybody could see emails and respond to it.” Kaylen Steele, Marketing Manager, Ghitterman “I wanted a way to sync our various organization email inboxes to our favorite workspace.” Constance Chen, Front End Web Developer, Seattle Indies“We rely on the reliability of the bot. Thanks to MailClark our customer support is very reactive.” William Lamy, IT Manager, Inphonik14-day free trial, no credit card required. After that, a paid account is required.
MailClark, email for teams will ask to:
Modify your public channelsShow more
MailClark, email for teams will be able to modify information about your public channels, including name and purpose, as well as archive and create new ones.
Modify your private channelsShow more
MailClark, email for teams will be able to modify information about your private channels, including name and purpose, as well as archive and create new ones.
Send messages as MailClark, email for teamsShow more
MailClark, email for teams will be able to send messages to your workspace.
Access information about your private channelsShow more
MailClark, email for teams will be able to access basic information about your private channels (including names, topics, purposes, creation date, and latest message).
Confirm your identityShow more
MailClark, email for teams will be able to view your user id number, full name, and workspace id number on your workspace.
View your Slack workspace nameShow more
MailClark, email for teams will be able to view your Slack workspace name, domain, and icon.
Add a bot user with the username @mailclarkShow more
MailClark, email for teams will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
Search your workspace’s contentShow more
MailClark, email for teams will be able to search all messages and files that you can see on your workspace.
Access your workspace’s files, comments, and associated informationShow more
MailClark, email for teams will be able to access content of files created inside of or uploaded to Slack (including information such as who uploaded the files, when they were uploaded, associated comments, and sharing history).
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