Talla is a new kind of knowledge base that merges AI, automation, and Slack to equip customer-facing teams with the right information, at the right time. Talla gives you the guidance to improve your content and powerful automations and integrations to turn what you know into action. Eliminate stale, duplicate content, fill knowledge gaps, and always have the information you need, directly in Slack. - Get answers immediately. Have a question, just send Talla a message. Talla extracts the information you need from knowledge base pages. - Close knowledge gaps. Talla will find the answer you need if it doesn’t already exist in the knowledge base. - Improve the quality of your information. Talla lifts the hood on AI and machine learning so that you can train your content to make it discoverable. - Eliminate stale, duplicate content. Talla takes care of making sure information is up to date, accurate, and at your fingertips.
Talla will ask to:
Add slash commands and add actions to messages (and view related content)
View email addresses of people on your workspaceShow more
Talla will be able to view the email addresses of your Slack workspace’s members.
Access information about your workspaceShow more
Talla will be able to access information about , including name, email domain, and icon.
Confirm your identityShow more
Talla will be able to view your user id number, full name, and workspace id number on .
Access your workspace’s profile informationShow more
Talla will be able to access profile information for all users on , including names and contact information.
Add a bot user with the username @tallaShow more
Talla will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
Access content in your public channelsShow more
Talla will be able to access any messages and activity you can see in public channels.
Access content in your private channelsShow more
Talla will be able to access any messages and activity you can see in private channels.
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