Talkdesk is intuitive, easy-to-deploy cloud-based call center software with advanced features and comprehensive real-time reporting designed to help businesses make stronger connections with their customers. The Talkdesk for Slack integration creates a seamless link between your internal and external communications by providing greater visibility into day-to-day call center operations, while also empowering agents and supervisors to seek and offer assistance.With Talkdesk for Slack, you’ll be able to: • Receive customizable automated call center notifications in Slack • Request help and send call barge links via Slack through Talkdesk • Perform targeted agent coaching via Slack from within the Talkdesk interfaceLearn more at www.talkdesk.com/integrations/talkdesk-for-slack/ or watch this video https://talkdesk.wistia.com/medias/mevih273y5
Talkdesk will be able to view:
Talkdesk will be able to do:
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