Let your Slack team know about tickets in your LiveAgent helpdesk system. The App will send a notification for a new ticket, open ticket (answer by a customer) and closed ticket. The notification has a direct link to the ticket so you could click it and check immediately.
LiveAgent will ask to:
Post to specific channels in SlackShow more
LiveAgent will be able to post to specific channels in Slack.
Slack conducts a brief review of apps in our App Directory and does not endorse or certify these apps.