If internal communication through Slack is a part of your daily workflow, it might be worthwhile to integrate your Slack account with LiveAgent. Every time your smart help desk software receives a new ticket or registers a change in a ticket's status, Slack will notify you. Once you activate your integration, you can easily set up your notifications according to your preferred rules. Please note, to utilize this integration you need to have a paid LiveAgent account. Activate your LiveAgent Slack plugin today to stay on the top of your customer service requests at all times.
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LiveAgent will be able to do:
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