Global Relay Archive is an enterprise-class message archiving and management solution with superior search, retrieval, and review capabilities, supporting over 50 data types – including email, instant messaging, social media, and market data chat in a secure, unified, and tamperproof cloud repository. Over 20,000 organizations in 90 countries, including 22 of the top 25 banks use Global Relay solutions for eDiscovery, regulatory compliance, security, and information governance.Global Relay Archive seamlessly integrates with the Slack Enterprise Discovery API to capture and archive all of an organization’s Slack data. Slack customers can:* Archive and manage partner, client, and counterparty communications across shared Channels * Impose supervision policies on Slack messages based on business lines and risks * Search Channels and Direct Messages in seconds – not hours or days * Enforce automated Legal Holds on Slack communications * Produce defensible Slack data easily for investigations and litigation * Customize Slack data retention and disposition termsFor more information or to sign up for Global Relay Archive for Slack, go to https://www.globalrelay.com/gr-services/archive/slack. Contact Global Relay at email@example.com.
Global Relay Archive for Slack will be able to do:
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Global Relay will retain the Slack data archived in your Global Relay Archive(s) (“Archived Data”) in accordance with your written agreement with Global Relay, including the applicable Order Form or SOW, Master Terms of Service, and any schedules attached thereto (collectively, the “Agreement”). Archived Data is retained for the Retention Term(s) specified in your Order Form or as otherwise instructed in writing by your designated authorized administrator(s) (“Administrator”). Your Administrators may also place legal holds on Archived Data. Please contact our Data Services team at 866.484.6630 or firstname.lastname@example.org for more information on your organization’s Retention Term(s) and legal holds.
Data archiving and removal policy
Global Relay will remove/delete your organization’s Archived Data in accordance with the Agreement and/or any written instructions from your Administrator(s). This may include the automatic deletion of your archived data at the end of the applicable Retention Term (subject to any applicable legal holds). Please contact our Data Services team at 866.484.6630 or email@example.com for more information on the deletion policies and legal holds in place for your organization’s Global Relay Archive(s).
Data storage policy
Global Relay will store your Archived Data in accordance with the Agreement and any written instructions from your Administrator(s). Please contact our Data Privacy Officer at firstname.lastname@example.org for information on data storage procedures and controls.
Data hosting details
Your organization’s Archived Data is securely processed and retained in one or more Global Relay Archive(s) in our private cloud. Global Relay Archive is a SaaS application for the archiving and governance of corporate communications. In relation to Global Relay Archive services, Global Relay acts as a Data Processor. Your organization is the Data Controller and determines: (i) the data collected/delivered for archiving, (ii) how archived data is used, (iii) how long Archived Data is retained, and (iv) to whom Archived Data is disclosed.
Data hosting company
Global Relay is the data host company. We fully own and operate our secure cloud platform. We don't use or outsource to third party clouds like AWS or Azure.
In relation to Global Relay Archive services, Global Relay acts as a Data Processor. Your organization is the Data Controller and determines when data may be deleted. Accordingly, upon written direction by Customer, and subject to and in accordance with applicable law and the Agreement, Global Relay will securely delete or destroy Archived data identified by Customer. Deletions are performed either when Archived Data is scheduled by Customer to be deleted on expiry of its applicable Retention Term (subject to legal holds), or on written instruction by Customer to comply with applicable law (e.g. GDPR, CCPA etc.)
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Date of latest pen test
Executive summary is available to potential customers upon request
Supports Single Sign On (SSO) with the following providers
Supports Security Assertion Markup Language (SAML)