With Dossier’s
FREE Slack integration, you can instantly reply to customer emails and website visitor chats without ever leaving Slack.
• Dossier syncs incoming email and replies into Slack channels.
• Slack users can reply to senders and assign to team members.
• Connect G Suite, Gmail, Outlook/Office 365, and Exchange mailboxes.
• Salesforce and HubSpot info added to Slack channel.
• Website chats managed in Slack chat channels.
• Instant bi-directional sync to Asana and Zendesk.
• Send files to Box, Dropbox, Google Drive and OneDrive.
Dossier is an app for organizing customer conversations, no matter where it happens. Dossier improves personal productivity, customer service, and team collaboration with zero disruption to the ways you already communicate.
How email to Slack works•
Video: emails in Slack.
• To signup,
visit the Dossier website.
• Click the
Add to Slack button.
• Connect Gmail, G Suite, Office 365 or Exchange.
• Choose Slack channels for your customer emails.
• Assign emails and discuss with your team privately.
• Reply to customers and close emails in Slack.
• Send emails to Salesforce and HubSpot.
How website chat to Slack works•
Video: website chats in Slack.
• To signup,
visit the Dossier website.
• Click the
Add to Slack button.
• Add the Dossier code snippet to your website page.
• Add team members who will chat with visitors.
• You get a Slack notification when a website chat starts.
• You can respond to the visitor’s chat right from Slack.
• Collect the visitor's name, email and company in Slack.
• When a site visitor returns, continue the chat in Slack.
• Close conversations and send chat transcript to HubSpot.
Is Dossier for Slack really FREE?Yes! Dossier is 100% FREE for up to 1,000 messages. To learn more, start a chat at
the Dossier website, and we will respond on Slack!
Learn more about how Slack and Dossier work together at
Slack app on the Dossier website.