If you haven't requested an instance yet, please request a Blameless Instance here:https://www.blameless.com/trialBlameless incident management, keeping teams resilient and customers protected.Blameless supercharges your incident response. Coordinate the team with clear steps, roles and tasks out of the box so you can focus on resolution.Also, configure Blameless to your existing run-books with automated communications to keep all stakeholders informed. Save the team hours of manual work with automated retrospective reports. Continually improve using detailed performance data automatically captured with built-in analytics features. Teams stay resilient, and customers stay protected with Blameless.Blameless reduces Devops and SRE team toil during incident response by 50%. Once you declare an incident, immediately recruit relevant team-members and work to resolve without having to leave Slack.How Blameless worksNow you and the team resolve incidents swiftly without leaving Slack. Quickly start a new incident and automatically create a dedicated incident channel.In the dedicated incident channel:• :male-pilot::skin-tone-6: Elect yourself or a coworker as the incident commander. • :busts_in_silhouette: Invite the team to coordinate swift resolution. • :helmet_with_white_cross: Assign roles and complete role-based tasks. • :female-technologist::skin-tone-5: Jump on a video conference with the team. • :camera_with_flash: Let Blameless capture essential data and images for event timeline and retrospective. • :ambulance: Escalate to other on-call engineers via Pagerduty or Opsgenie. • :label: Provide deeper context by adding tags. • :admission_tickets: Create a ticket and assign follow-up actions. • :loudspeaker: Send updates to all stakeholders via other Slack channels and email.Once the incident is resolved, go to the Blameless web app and complete the important retrospective with rich information captured throughout!
Blameless will be able to view:
Blameless will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
Blameless will retain information required to comply with privacy requests, manage active accounts, is required by law, required to resolve disputes or enforce our agreements. We will retain personal data we process on behalf of our customers as directed by paying customers. We may also retain copies of your information for disaster recovery purposes.
Data archiving and removal policy
You may update or delete information associated with your account at any time by logging in and updating your online account. In addition, you may reach out directly to our privacy team at firstname.lastname@example.org. To request removal of your personal information from our blog or testimonials, contact us at the email address listed above. In some cases, we may not be able to remove your personal information do to regulatory restrictions.
Data storage policy
Blameless has a data retention schedule and policy which identifies the length which different data types are retained due to regulatory requirements and best practices.
Please contact email@example.com for data deletion requests.
For validated DSAR Deletions, Personal Data is removed from applicable records.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Date of latest pen test
Executive summary is available to potential customers upon request
Supports Single Sign On (SSO) with the following providers
Auth0, Google, Okta, SAML
Supports Security Assertion Markup Language (SAML)