Sales, marketing, and services are all about building relationships -- but it can be difficult to form those relationships when a rep spends precious time completing menial tasks. In fact, a recent report from HubSpot Research found that sales reps spend up to a quarter of their day on tasks like writing emails and data entry.Software should exist to help minimize that time spent, not create extra steps. HubSpot's Slack integration aims to do just that.Actions: With Actions, create the following objects and associate them with a contact, company, or deal in HubSpot -- directly within Slack:• Add a Task • Add a TicketSlash Commands: With slash commands, you can search and post the following HubSpot objects or actions directly within Slack:• Contact:/hs-search-contact • Company:/hs-search-company • Task:/hs-search-task • Ticket:/hs-search-ticket • Knowledge Base Article:/hs-search-kb • Set Availability Status for Live Chat:/hs-chat-away or /hs-chat-available • Provide HubSpot with Feedback about the Integration:/hs-feedbackConversations: With live chat, team email, and an easy-to-use chatbot builder, HubSpot gives you the messaging tools and context to have personalized conversations with prospects and customers at scale — for free! Slack seamlessly integrates with HubSpot conversations:• Get notified in a designated Slack channel about incoming chats from your website • See conversation status within the chat notification • Respond to those incoming chats within Slack - or, click “Reply in Inbox” and get taken to the chat in HubSpot (either way, the whole conversation will be logged in real time in your inbox)Notifications: • Receive Notifications: Stay connected to activities in your HubSpot CRM by receiving notifications for reminders, mentions, form submissions, and more within SlackSay goodbye to the days of wasting time switching between tools. Instead, work where you want with HubSpot and Slack.Contact developers at email@example.com
HubSpot will ask to:
Add slash commands and add actions to messages (and view related content)
Access information about your public channelsShow more
HubSpot will be able to access basic information about your public channels (including names, topics, purposes, creation date, and latest message).
Access information about your private channelsShow more
HubSpot will be able to access basic information about your private channels (including names, topics, purposes, creation date, and latest message).
View email addresses of people on your workspaceShow more
HubSpot will be able to view the email addresses of your Slack workspace’s members.
Modify emoji reactionsShow more
HubSpot will be able to add and remove emoji reactions from messages and files, on your behalf.
Add a bot user with the username @hubspotShow more
HubSpot will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
Access content in your public channelsShow more
HubSpot will be able to access any messages and activity you can see in public channels.
Access content in your private channelsShow more
HubSpot will be able to access any messages and activity you can see in private channels.
Access your workspace’s profile informationShow more
HubSpot will be able to access profile information for all users on your workspace, including names and contact information.
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