Pendo for Slack aligns your team—and your company—around customer feedback.Connect a Pendo NPS survey to a Slack channel to automatically publish new NPS scores and customer feedback as you receive them. Sharing customer feedback broadly increases the visibility of customer satisfaction, and helps to ensure that survey follow-up happens quickly and consistently.Each new NPS score is push as a Slack notification that contains: • Numerical score with visual cues for NPS Promoters (9-10), Passives (7-8), or Detractors (0-6) • Any qualitative feedback included with the response • User and account details for the respondent
Pendo will ask to:
Post to specific channels in SlackShow more
Pendo will be able to post to specific channels in Slack.
Send messages as PendoShow more
Pendo will be able to send messages to your workspace.
Add a bot user with the username @pendoShow more
Pendo will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
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