Shared Inbox for your Teams within Slack - Connect your existing team email (like help@, info@, sales@) to Slack, collaborate over external emails effortlessly!Here's why Teams :heart: SharedInbox::inbox_tray: Connect any Gmail, GSuite, Outlook or any SMTP email in seconds. (or get a free @in.sharedinbox.co email address):mailbox_with_mail: Manage all email communication from Slack. :email: Send and Receive emails from within Slack.:handshake: Collaborate over emails, assign email owner and have internal discussions on email threads.:raising_hand: One-Click convert emails to support tickets, viewable by sender on your custom support site. :dart: Track email delivery and opens.:leftwards_arrow_with_hook: Set AutoReply for Incoming Emails.All this, without ever leaving Slack!How teams use Shared Inbox:1. Customer SupportTrack and respond to all your customer’s messages in one Slack Channel, add one click support tickets to email replies when required. Your customers can access/track support tickets on your custom support site. All while collaborating with your team on customer queries within Slack.SetUp firstname.lastname@example.org or email@example.com in 5 minutes.2. SalesCentralise your sales communications and manage inbound leads effectively by quickly assigning them, while having internal conversations over email threads in Slack.SetUp firstname.lastname@example.org in 5 minutes.3. Recruitment/HiringCentralise candidate email applications and conversations in Slack, make hiring decisions faster with internal conversations on email threads and easily include more team members in your recruitment process when required. Also, Auto-confirm candidate application submission with AutoReply.SetUp email@example.com in 5 minutes.4. Operations ManagementCollaborate with all external parties including partners, providers, consultants and customers from Slack, quickly compose new emails while keeping your team members in loop, chat internally about email threads and make assigning quick and transparent. Track email opens for all outgoing emails.SetUp firstname.lastname@example.org in 5 minutes.Don’t have a company website or mailserver yet?Get a free email@example.com email address instantly on adding SharedInbox to Slack.7 Day Free Trial, cancel anytime. After that, starts at Just $5/month for Unlimited Users.
SharedInbox - Email for Teams will be able to view:
SharedInbox - Email for Teams will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
We only store data that are relevant to providing the service. This data is retained as long as they are necessary for the provision of the service to the user.
Data archiving and removal policy
We always delete stored data whenever the purpose of the storage is omitted or the user actively performs a delete action through the application. User's can also delete their data directly from the application or make a request for data deletion.
Data storage policy
We store specially protected servers and data management systems. These are protected against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Sensitive data is also encrypted.
When we transmit the data over the Internet, we encrypt it. We use SSL encryption (Secure Socket Layer) for data transmission.
Users can delete their personal data and all related data from Sharedbox directly from their accounts dashboard. However, when someone makes a request to delete personal data, we delete the person's account and all related data from our database.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Security Assertion Markup Language (SAML)