SharedInbox - Email for Teams
Shared Inbox for your Teams within Slack - Connect your existing team email (like help@, info@, sales@) to Slack, collaborate over external emails effortlessly!Here's why Teams :heart: SharedInbox::inbox_tray: Connect any Gmail, GSuite, Outlook, Yahoo! or any SMTP email in seconds.:mailbox_with_mail: Manage all email communication from Slack. :email: Send and Receive emails from within Slack.:handshake: Collaborate over emails and have internal discussions on email threads.:raising_hand: Emails as tasks: assign an owner, set statuses from Open through Resolved, and set a due date. Generate a report on task statuses across all emails, and see tasks with upcoming due dates in the SharedInbox App Home tab. :dart: Track email delivery and opens.All this, without ever leaving Slack!How teams use Shared Inbox:1. Customer SupportTrack and respond to all your customers' messages in one Slack Channel, add one click support tickets to email replies when required. Your customers can access/track support tickets on your custom support site.
All while collaborating with your team on customer queries within Slack.Set up support@yourcompany.com or info@yourcompany.com in 5 minutes.2. SalesCentralise your sales communications and manage inbound leads effectively by quickly assigning them, while having internal conversations over email threads in Slack.Set up sales@yourcompany.com in 5 minutes.3. Recruitment/HiringCentralize candidate email applications and conversations in Slack, make hiring decisions faster with internal conversations on email threads and easily include more team members in your recruitment process when required.
Also, Auto-confirm candidate application submission with AutoReply.Set up career@yourcompany.com in 5 minutes.4. Operations ManagementCollaborate with all external parties including partners, providers, consultants and customers from Slack, quickly compose new emails while keeping your team members in loop, chat internally about email threads and make assigning quick and transparent. Track email opens for all outgoing emails.Set up partners@yourcompany.com in 5 minutes.Try SharedInbox Today!7 Day Free Trial, cancel anytime. After that, starts at just $9/month for Unlimited Users.
All while collaborating with your team on customer queries within Slack.Set up support@yourcompany.com or info@yourcompany.com in 5 minutes.2. SalesCentralise your sales communications and manage inbound leads effectively by quickly assigning them, while having internal conversations over email threads in Slack.Set up sales@yourcompany.com in 5 minutes.3. Recruitment/HiringCentralize candidate email applications and conversations in Slack, make hiring decisions faster with internal conversations on email threads and easily include more team members in your recruitment process when required.
Also, Auto-confirm candidate application submission with AutoReply.Set up career@yourcompany.com in 5 minutes.4. Operations ManagementCollaborate with all external parties including partners, providers, consultants and customers from Slack, quickly compose new emails while keeping your team members in loop, chat internally about email threads and make assigning quick and transparent. Track email opens for all outgoing emails.Set up partners@yourcompany.com in 5 minutes.Try SharedInbox Today!7 Day Free Trial, cancel anytime. After that, starts at just $9/month for Unlimited Users.
Permissions
SharedInbox - Email for Teams will be able to view:
SharedInbox - Email for Teams will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Shed Ventures, LLC
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
The following data are collected from Slack: team id, team name, team admin email address, and a Slack Link to your team's Slack avatar image.
Additionally, channel id and channel name are collected, but only for Slack channels that have been explicitly connected to SharedInbox.
These data are kept indefinitely. Users can request deletion, transfer, or access to their data at any time by contacting support@sharedinbox.co.
Data archiving and removal policy
User's can also delete their data directly from the application or make a request to support@sharedinbox.co for data deletion.
Data storage policy
We store data securely in AWS on protected servers and data management systems. These are protected against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Sensitive data is also encrypted.
When we transmit the data over the Internet, we encrypt it. We use SSL encryption (Secure Socket Layer) for data transmission.
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
no
Certifications & compliance
GDPR commitment
Data deletion request procedure
Users can delete their personal data and all related data from Sharedbox directly from their accounts dashboard. However, when someone makes a request to delete personal data, we delete the person's account and all related data from our database.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
support@sharedinbox.co
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no