The Jive bot enables Jive VoIP users to log in and out of call queues from within Slack. They may also see which agents are servicing a specific queue. The ‘take a break’ feature will automatically log them out of all queues and back in once they return. Multiple queues can be added to a group and bulk actions performed on it. Jive bot also allows Jive users to get voicemail notifications and view and delete their voicemails. Additionally, it allows users to initiate a Jive phone call from Slack.The Jive Slack bot requires a current paid account with Jive Communications.
Jive bot will ask to:
Send messages as Jive botShow more
Jive bot will be able to send messages to your workspace.
Add slash commands and add actions to messages (and view related content)
Post to specific channels in SlackShow more
Jive bot will be able to post to specific channels in Slack.
Add a bot user with the username @jive-botShow more
Jive bot will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
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