Halp is the first conversational platform designed specifically for internal ticketing. Our customers include forward-thinking IT teams at Strava, Vend, and many other organizations that use Halp to streamline account provisioning, password resets, keyboard replacements, and a variety of internal requests. With Halp, you can use a simple emoji reaction to turn direct messages into a trackable ticket. Tickets can also be created using a slash command with customizable forms to help categorize requests. Once a ticket has been requested, it appears in a private triage channel where your team can assign, edit and reply to tickets directly in Slack. This reducing context switching, resulting in faster response times and happier employees. Tickets can also be automatically routed to Facilities, HR, and other teams using our powerful workflow automation engine. Employees receive updates about their tickets in direct messages. From there, they can provide more details, answer questions, close their own tickets, and rate their experience. Halp has a 14-day free trial. After that, pricing starts at $25/agent/month. Companies using Halp get faster response times, more productive IT teams, and happier employees.
Halp will be able to view:
Halp will be able to do:
Slack conducts a brief review of apps in our App Directory and does not endorse or certify these apps.