Manage your work with YouTrack, the project management tool designed for agile teams. Empower your team, be agile, stay connected! Add the YouTrack app to your Slack workspace and get the most out of both applications. Divert your notifications from email to Slack and view all of your YouTrack updates as direct messages. To use this app, you should have an active YouTrack Standalone installation or YouTrack InCloud subscription. YouTrack is free for teams of 10 users. You can register a new YouTrack InCloud instance at https://www.jetbrains.com/youtrack/. The YouTrack app does not use Slack email addresses to sync user accounts. Instead, users are asked to authorize the app by logging in with their YouTrack accounts. The YouTrack app also shows you issue previews when the user who posts a link to the issue in Slack authorizes the app to display the content to other users. For a list of available commands, enter /youtrack.
YouTrack will be able to view:
YouTrack will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
There are several regulations that are enforced by various governing bodies that define rules for the protection of personal data. One of the latest is the European Union’s General Data Protection Regulation (GDPR). This regulation applies to the storage and processing of information that can be used to identify an individual, whether directly or indirectly. It doesn't necessarily require that you change how you process data, but you do need to be more transparent about it.
To support user authentication and authorization, YouTrack stores personal data. As a data controller, you are responsible for the collection, use, disclosure, retention, and protection of this information. The purpose of this guide is to provide an overview of the features that have been implemented in YouTrack to help you manage personal data responsibly.
This is by no means a comprehensive checklist that ensures your compliance with GDPR and other regulations for data protection. We provide these guidelines to answer basic questions and help you use the features that are built into YouTrack in an effective way.
Data archiving and removal policy
YouTrack uses its own in-process database.
User cannot change the database location or restore its instance from a backup file. These operations are performed by the JetBrains YouTrack team. In the unlikely event that you need to restore your database from a backup, contact YouTrack InCloud support.
We store daily backups for 30 days.
More details about YouTrack backups
Data storage policy
The databases that store information for YouTrack are encrypted. This reduces the likelihood that your data is compromised even in situations where an attacker obtains unauthorized access.
YouTrack stores passwords in the database as salted hashes. Each user's password is hashed with a different, randomized salt. The salted passwords are hashed using the SHA-256 cryptographic hash function.
The database itself, including attachments, is encrypted with the ChaCha20 algorithm. There are several major implementations of ChaCha20, including Google's selection of ChaCha20 as a replacement for RC4 in TLS and its inclusion in OpenSSH.
A unique encryption key is generated separately for each YouTrack InCloud instance. Access to these keys is restricted to the YouTrack InCloud Support and JetBrains Operations teams.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Single Sign On (SSO) with the following providers
OAuth 2.0 compatible, SAML compatible
Supports Security Assertion Markup Language (SAML)