Windstream Holdings, Inc

United States

Windstream retains PII only as long as is necessary for Windstream to comply with business, tax and legal requirements. This retention period could be the entire time you are our customer depending on the type of PII. Windstream does not: Sell any customer data, whether it be defined as PII or otherwise, to third parties. Collect PII from you unless you provide it to us in person, telephonically or electronically by visiting our websites or using our mobile apps, including information you provide in order to use our services. Sell the names and addresses of Windstream Web visitors or mobile app users to unaffiliated suppliers, without your prior approval. Allow third parties to change your service provider or otherwise access your account information, at your request, without complying with our security policies, including our Customer Account Protection Plan that protects your account from changes not authorized by you. Information about our customers and users, including PII, may be shared and transferred as part of any merger, acquisition, sale of company assets or transition of service to another provider. This also applies in the unlikely event of an insolvency, bankruptcy or receivership in which customer and user records would be transferred to another entity as a result of such a proceeding.

Windstream will honor any request to remove your name from our telephone, mail or e-mail solicitation lists and will delete your information from existing files within a reasonable time period. Just contact us.

Windstream wants you to use our services with confidence, and therefore we use a number of security techniques designed to protect your information from unauthorized access, including firewalls and access control procedures. Windstream has physical, electronic, contractual, and managerial security measures in place to protect against the loss, misuse and alteration of information under our control. For example, when you place an order on a Windstream Website, the information you submit is encrypted using the Secure Sockets Layer (SSL) protocol. Windstream employees are bound non-disclosure agreements that prevent them from disclosing any PII or CPNI. Further, Windstream’s Working with Integrity Guidelines state that Windstream employees must abide by all state and federal laws and regulations in the performance of their job duties. Our policies also limit access to PII to only those employees, contractors, agents, or representatives that require the information to perform their jobs or assist Windstream with providing products and services to you.

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PING, and our own proprietary SSO

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windstream.privacy.statement@windstream.com

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