Cubicast
Cubicast develops world-class session recording software for web applications, providing the means to understand user behaviour, solve related problems, view and explain app issues and show people how an app works.Get notified in your preferred Slack channel about new updates in a Cubicast workspace. You will receive notifications about new recordings, recordings being updated or removed plus any errors that your users are experiencing.
What You Can Do With Cubicast
:red_circle: Capture and share recorded sessions using our browser extension. Embed the Cubicast recorder in your web site and capture your users' sessions.:clapper: Annotate recordings. Add bookmarks and text annotations.:tv: Create video-like tutorials and later embed them inside your site.:cinema: Export recorded sessions as video or animated GIFs using our Chrome extension.
For Which Teams is Cubicast For
1. Customer Support
Centralise all your users' recorded sessions in a single Slack channel. Get immediate notifications of user facing errors, linking to the exact point in the recording.
Showcase application flows and actions to your users.2. QA Teams
Report bugs using recorded sessions. No more long steps-to-reproduce lists.3. Individual Developers and Designers
Record your actions in any web site for test or demo purposes. Create walkthrough recordings and demo web site flows. 15-day free trial, no credit card required.
After that, you can continue to use Cubicast for free with limited functionality. For teams, pricing starts from $20/month.
What You Can Do With Cubicast
:red_circle: Capture and share recorded sessions using our browser extension. Embed the Cubicast recorder in your web site and capture your users' sessions.:clapper: Annotate recordings. Add bookmarks and text annotations.:tv: Create video-like tutorials and later embed them inside your site.:cinema: Export recorded sessions as video or animated GIFs using our Chrome extension.
For Which Teams is Cubicast For
1. Customer Support
Centralise all your users' recorded sessions in a single Slack channel. Get immediate notifications of user facing errors, linking to the exact point in the recording.
Showcase application flows and actions to your users.2. QA Teams
Report bugs using recorded sessions. No more long steps-to-reproduce lists.3. Individual Developers and Designers
Record your actions in any web site for test or demo purposes. Create walkthrough recordings and demo web site flows. 15-day free trial, no credit card required.
After that, you can continue to use Cubicast for free with limited functionality. For teams, pricing starts from $20/month.
Permissions
Cubicast will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Cubicast
Company headquarters location
Greece
Terms of service
Privacy & data governance
Data retention policy
Cubicast will retain Customer Data in accordance with GDPR. We’ll store your information for as long as we have to by law. If there’s no legal requirement for us to retain the data, we’ll only store it for as long as we need to.
Data archiving and removal policy
Cubicast will remove Customer Data in accordance with GDPR. In some circumstances, such as where we no longer have a justifiable reason to continue to process your data, you can request to delete it.
Data storage policy
Your personal data may be stored either on Cubicast servers or on cloud computing servers that may be located in EU member states or outside EU. These services will only comprise storing your data, while Cubicast will remain the controller. Cubicast states that it will select cloud computing providers, who will guarantee the compliance, when providing their services, with the relevant EU legislation for protection of data.
Data center location(s)
United States
Data hosting details
Cloud hosted.
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Data deletion request procedure
When someone requests for Cubicast to delete personal data, we take all the steps necessary to remove any of the user's personal data from our production, development, and backup systems. We also notify any third-party processors about the removal and verify from them that the data subject's personal information has also be removed from their systems. All steps and communications between us, the sub-processors and the user are logged.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
admin@cubicast.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no