Harvestr
Slack is a great way to collect feedback from teammates or from customers directly. With the Harvestr App, teammates and customers can open a form inside of a Slack channel and submit feedback to Harvestr for the product team.With Slack message actions, you can also easily send Slack messages containing valuable product feedback to Harvestr.You and your team will also get targeted feedback and release updates right in Slack.Harvestr AI agent in Slack
Ask questions about your product feedback, discoveries and roadmap directly in Slack. The Harvestr AI agent searches your Harvestr workspace and answers in the conversation, with links back to the sources in Harvestr.Disclaimers
- The Harvestr AI agent is powered by large language models (LLMs). AI-generated responses, summaries and other outputs may be inaccurate, incomplete or misleading. Always check important information against the linked sources in Harvestr before you act on it.
- A paid Slack plan is required to access the Harvestr AI agent in the Slack app container.
Ask questions about your product feedback, discoveries and roadmap directly in Slack. The Harvestr AI agent searches your Harvestr workspace and answers in the conversation, with links back to the sources in Harvestr.Disclaimers
- The Harvestr AI agent is powered by large language models (LLMs). AI-generated responses, summaries and other outputs may be inaccurate, incomplete or misleading. Always check important information against the linked sources in Harvestr before you act on it.
- A paid Slack plan is required to access the Harvestr AI agent in the Slack app container.
Harvestr will be able to view:
Harvestr will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Harvestr
Company headquarters location
France
Terms of service
Privacy & data governance
Data retention policy
Harvestr collects your personal data for the purpose of carrying out its contractual obligations as well as information about how and when you use our services and we retain this data in active databases, log files or other types of files so long as you use our services.
Data archiving and removal policy
Harvestr only stores your data for the time needed to provide to you our services, and in no event no longer than 3 months after closing your account (unless otherwise required by law). You are able to access your personal data for as long as you hold an active account with us and for a period that varies depending on the type of data concerned. Your event data (statistics, for example), will be deleted every 13 months during active use of your account. Other data may be deleted at any time during active use of your account in accordance with the provisions set forth above.
Data storage policy
The host servers on which Harvestr processes and stores its databases are located exclusively within the European Union and in the United Kingdom.
Harvestr will inform you immediately, to the extent we are legally authorised to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data.
In order to perform our services, we may transfer some of your Personal Data to third party service providers located or using servers located outside the European Union (the “EU”) and the European Economic Area (the “EEA”). In such a case, we make sure that:
they are located in a country considered having an adequate level of protection by the European Union in terms of personal data or,
if located in the United States:
they are registered in the “Privacy Shield” register and that they comply with its provisions or,
they abide by contractual provisions ensuring an equivalent level of protection of your Personal Data (such as standard contractual clauses established by the European Commission).
Data center location(s)
Ireland
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
Claude sonnet
LLM retention settings
Prompts and outputs sent to the Claude API are automatically deleted by Anthropic within 30 days of receipt or generation, and are not used to train Anthropic's models under its commercial terms. On the Harvestr side, customer data in our EU production en
LLM data tenancy policy
Harvestr acts solely as a data processor. Customer data sent to the model is used only to provide the requested feature, never for Harvestr's own purposes. Anthropic is a named sub-processor in Harvestr's DPA, bound by equivalent data protection obligatio
LLM data residency policy
Inference is performed by Anthropic in the United States, under the EU Standard Contractual Clauses annexed to Harvestr's DPA. All other customer data is hosted on AWS in the EU.
Certifications & compliance
Data deletion request procedure
We delete requested data from our database
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Google, Microsoft
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
contact@harvestr.io
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no