Probe gives you access to all of your metrics with one simple command. When you have a data question - you don't need to go to a dashboard. You can simply type /probe to get the answer.Here is the list of metrics that Probe supports at the moment- trials number of trial / freemium accounts created - trial conversion your conversion rate from trial to paying customer - new mrr your gross new business MRR - renewal renewed MRR from customers coming back to your service - expansion MRR gained from your existing customers paying more - contraction MRR lost because your customers start to pay less - churn lost MRR due to customers leaving - churn net your net MRR churn = renewal + expansion - contraction - churn - new mrr net actual amount of money you have added to your business; new_mrr_gross - churn net - churn rate gross % of MRR you are losing each month - churn net rate net % of MRR you are losing each monthWe show data in a monthly resolution by default. But you can add weekly to any metric to change this. E.g. /probe new mrr weeklyHow we collect dataThere are two ways to send data to the Probe: 1. Use our Stripe Integration. Once you install the Probe app in your workspace - you will get a message with a “Connect Slack” button 2. Send data to Probe via our API. Subscription data can be messy, so we built a simple API you can use to keep Probe up to date. Check out the Getting Started article: https://getprobe.io/docs/api/#getting-started.Pricing Paying is required after 14 days of trial. If you are a pre-funding startup - just get in touch and we will be happy to give you a discount.
Probe will be able to view:
Probe will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
We retain logs for 6 months. We retain Customer Data for 6 months of inactivity.
Data archiving and removal policy
We remove Customer Data within 2 days of requesting to do so.
Data storage policy
We store data in an AWS cloud provider.
App/service has sub-processors
Certifications & compliance
Data deletion request procedure
Open a support request. Once confirmed, we will handle the request within 2 days.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Security Assertion Markup Language (SAML)