Juphy

Description Permissions Security & Compliance

Deliver Excellent Customer Service on Social Media. Streamline all your social media conversations and support requests in a single, shared inbox. Quickly respond to all your social media messages, comments, mentions, and reviews in a single inbox.

Permissions

Juphy will be able to view:

Juphy will be able to do:

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General

Privacy & data governance

Data retention policy

Your personal information may be retained for as long as is reasonably necessary to perform the purposes listed under “How Juphy Use Personal Information” section. For example, if you register an account, we will store any personal information associated with your account for as long as you remain a registered User or we believe we may be in a position to provide Services to you. Once you or we terminate your Juphy user account, your data will eventually get deleted from active database during the next clean-up that occurs once in 6 months. The data deleted from active database will be deleted from backups after 3 months. We retain personal information after we cease providing Services to you, even if you close your account, to the extent necessary to comply with our legal and regulatory obligations. We also retain personal information to comply with our tax, accounting, and financial reporting obligations, where we are required to retain the data due to our contractual commitments to our financial and business partners, and where data retention is mandated by the applicable laws. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law. The servers and databases in which information may be stored may be located outside the country from which you accessed our Services and, in a country, where the data protection and other laws may differ from your country of residence. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate. Aggregated data is used by Juphy for analysis, product improvement, and troubleshooting purposes. In some cases, Client Content may continue to exist on the Social Networks even after you or we delete it from our Services, and you will need to contact the relevant Social Network directly if you want it to remove this Client Content.

Data archiving and removal policy

Once you or we terminate your Juphy user account, your data will eventually get deleted from active database during the next clean-up that occurs once in 6 months. The data deleted from active database will be deleted from backups after 3 months.

Data storage policy

The servers and databases in which information may be stored may be located outside the country from which you accessed our Services and, in a country, where the data protection and other laws may differ from your country of residence. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate.

Data center location(s)

Ireland

Data hosting details

Cloud Hosted

Data hosting company

DigitalOcean

App/service has sub-processors

Certifications & compliance

Security