MeBeBot
MeBeBot is an AI Intelligent Assistant to automate answers to all types of employees' FAQs, to support remote/hybrid work and ensure consistent communications and employee engagement. Our AI Chatbot installs as an app in Teams, Slack and SharePoint in under 15 minutes, so it's available to your employees 24/7, wherever they live in the world from mobile and computer devices. Our solution includes a Customer Admin Portal, complete with a Global Knowledge Base of 250's FAQs to simply edit to fit your particular business policies, benefits, and internal processes. Usage data and valuable insights to your employees' questions are visible on our real-time dashboard. With Push Messaging and Pulse Surveys, MeBeBot provides consistent communications and gathers valuable employee feedback. MeBeBot is like a "bot in a box," designed to be comprehensive, accurate, easy to implement in weeks...and it's affordable!MeBeBot provides a time to value in weeks and the time savings we provide to your HR, IT, and Operations teams produces a 200% ROI in less than 6 months. Let us help you solve your pain of costly help desk tickets or answering routine questions manually, while providing superior support and consistent information for your most valuable resource....your people!
Permissions
MeBeBot will be able to view:
MeBeBot will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
MeBeBot, Inc
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
MeBeBot respects your privacy and security. When a customer is actively using MeBeBot, account data is routinely retained per the term of the subscription services and licensing agreement. Retention is necessary to provide the service, training of the AI, reporting analytics, auditing change within the account, and to improve end-user experience. Upon customer separation, customer data may be purged per the contractual obligations set out in the subscription services and licensing agreements per legal agreements.
Data archiving and removal policy
As per MeBeBot's Data Classification Policy, data and systems are classified based on sensitivity and risk to the business. Systems and data are assigned owners who govern access and maintain safeguards designed to keep data confidential.
Each data owner establishes data retention schedules for information assets owned by them. Retention schedules adhere to any compliance, legal, contractual, and business requirements. Any conflicts between these requirements are resolved by legal counsel and business leadership.
MeBeBot maintains a Data Disposal Procedure which outlines the steps taken after a customer's contract or agreement has expired, or after the data's retention period has elapsed. In some situations, depending on the agreed-upon terms, data may be retained by MeBeBot for a period of time.
In all cases, data deletion is performed securely, such that the data cannot be recovered. The specific deletion method may vary based on the storage medium used.
Each data owner ensures that disposal methods adhere to any compliance, legal, contractual, and business requirements.
Data storage policy
We store all data with encryption at rest using 256 bit encryption and use TLS protocol when accessing it. The services providing storage are guarded using RBAC in our backend.
Data center location(s)
United States
Data hosting details
Cloud Hosted, encrypted at rest in Azure.
Data hosting company
Azure
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
Requests for data deletion may be sent to security@mebebot.com. Requests will be managed per contractual obligations set out in the subscription services and licensing agreements.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2022-02-28
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Auth0
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
security@mebebot.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Auth0, Azure Cognitive Services, Microsoft Bot Framework, Azure SQL, Azure CosmosDB, SendGrid
Uses token rotation
no