Data retention policy
We follow GDPR compliance and have it as part of our terms of service [1]. We store all data in Europe (AWS eu-central-1 region in Frankfurt) and only keep and use the data needed to provide the service.
Data archiving and removal policy
We follow GDPR compliance and have it as part of our terms of service [1]. We store all data in Europe (AWS eu-central-1 region in Frankfurt) and only keep and use the data needed to provide the service. We retain your data for a period of 90 days after you close your account or request for removal. All data is then completely removed from the servers. Data will be remain on the backup 30 days after that.
Data storage policy
At Factorial we store who does what in the platform in order to be able to audit and resolve conflicts. These actions can't be tampered with by the users. We keep track of all the machines used in Factorial. Regarding the servers, we don’t own any; everything is hosted in AWS EC2 [2].
App/service has sub-processors
no